Store Policies

Hey Beautiful! We strive for you to love everything you get from us, however we know sometimes an item just doesn't work out!

We are happy to offer a return policy:

  • Returns on unwashed and unworn items are accepted within 10 days of delivery date.
  • Exchanges will not be permitted on boutique items. Legging exchanges will be honored if inventory allows.
  • Returns are made to original payment method or store credit. Please state your preference in your return. 
  • Please note: Due to the nature of the products, the following are FINAL SALE : SKIN CARE PRODUCTS, NAIL CARE PRODUCTS, TANNING PRODUCTS, BODY PRODUCTS, LASH PRODUCTS, MAKEUP, BINGO and ACCESSORIES. ALL HOLIDAY AND SEASONAL ITEMS ARE FINAL SALE (MAY ONLY EXCHANGE FOR A DIFFERENT SIZE WITHIN SEASON AND WITHIN 10 DAYS OF RECEIVING THE ORIGINAL ITEM)
  • Shipping charges (Original and Return) are customers responsibility.
  • Return Address: 11905 Highland Circle Salida, CO 81201 (please include original order # with return)

Any questions? Please email us at hello@whipico.com!

Processing: Processing times may vary but are typically 7-14 days, not including shipping times.  Holidays and busy seasons may increase this time frame.

Mobile Terms of Service 

wHiPi. Co

Last updated: Sept. 13, 2023 

The wHiPi. Co mobile message service (the "Service") is operated by wHiPi. Co (“wHiPi. Co”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. 

By consenting to wHiPi. Co’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of wHiPi. Co through your wireless provider to the mobile number you provided, even if   your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). 

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with wHiPi Co. Your participation in this program is completely voluntary. 

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. 

You may opt-out of the Service at any time. Text the single keyword command STOP to +18776068133 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other wHiPi. Co mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. 

For Service support or assistance, text HELP to +18776068133 or email hello@whipico.com

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. 

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number. 

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. 

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.