Hello Gorgeous! We want you to absolutely love every item you receive from us, but we understand that sometimes things just don’t work out!

Here’s our return policy:

• Returns on unwashed and unworn items are accepted within 10 days of the delivery date.
• Boutique items cannot be exchanged. Legging exchanges will be honored if inventory allows.
• Returns will be processed to your original payment method or as store credit—just let us know your preference when making the return.

Please Note: The following items are FINAL SALE due to their nature: SKIN CARE, NAIL CARE, TANNING, BODY, LASH, MAKEUP, BINGO, and ACCESSORIES. All HOLIDAY and SEASONAL items are also final sale but may be exchanged for a different size within the same season and within 10 days of receiving the original item.

• Return shipping costs, both original and return, are the responsibility of the customer.
• Return Address: 380 Apple Rd., Salisbury, NC, 28147 (Please include your original order number with the return.)

Questions? Reach out to us at hello@whipico.com!

Processing Times: Processing typically takes 7-14 days, excluding shipping times. Please note that holidays and busy seasons may extend this timeframe.

Mobile Terms of Service
The wHiPi. Co mobile message service (the "Service") is operated by wHiPi. Co ("wHiPi. Co," "we," or "us"). By using the Service, you agree to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. By continuing to use the Service after any changes, you agree to those changes.

By opting in to wHiPi. Co’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of wHiPi. Co at the mobile number you provided, even if it is registered on state or federal Do Not Call lists. Messages may include updates, alerts, order info, and promotions.

Your participation is entirely voluntary, and your consent is not required for any purchase with wHiPi. Co.

We do not charge for this Service, but you are responsible for any fees your wireless provider may impose. Message frequency may vary, and standard message/data rates may apply. Please contact your wireless provider for more details.

Opt-Out: You can opt-out of this Service anytime by texting STOP to +1-877-606-8133 or clicking the unsubscribe link in any text message. You’ll receive a one-time opt-out confirmation message and no further texts unless you initiate them.

Need Assistance? Text HELP to +1-877-606-8133 or email hello@whipico.com.

Please note, we may change the short code or phone number used for the Service and will notify you of any changes. Any messages sent to a former number may not be received, and we are not responsible for honoring requests made to an outdated number.

The wireless carriers are not liable for delayed or undelivered messages. You agree to provide a valid mobile number. If you change your number, you’ll need to re-register.

To see how we use and protect your personal information, please view our Privacy Notice. 

Last updated: November 16, 2024